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Is Social Networking Useless for Social Change?

by Jeremy Brecher and Brendan Smith

CommonDreams.org
October 8, 2010

http://www.commondreams.org/view/2010/10/08-3

[This article is dedicated to the late Tim Costello, who
taught us so much about social movements and organization.]

An October 4 New Yorker article by Malcolm Gladwell, "Small
Change: Why the Revolution Will not be Tweeted" poses an
important question: What if anything is the potential
contribution of web-based "social networking" to social
movements and social change? The article's answer, drawing
primarily on an account of the civil rights movement, is
that social movements that are strong enough to impose
change on powerful social forces require both strong ties
among participants and hierarchical organizations -- the
opposite of the weak ties and unstructured equality provided
by social networking websites.

Gladwell deserves credit for kicking off a discussion of
this question, but that discussion needs to go far beyond
the answers he provides, both in conceptual clarity and in
historical perspective. This is a modest contribution to
that discussion.

For starters, a bit of conceptual clarification. Social
networking websites are not a form of organization at all;
they are a means of communication. Comparing Twitter to the
NAACP is like comparing a telephone to a PTA. They are not
the same thing, they don't perform the same kind of
functions and therefore their effectiveness or lack thereof
simply can't be compared.

There are other category problems as well. "Small Change"
juxtaposes "networks" and "hierarchies." It conflates
"strong ties" with "hierarchical" organizations. It denies
that strong ties can occur as part of networks.These three
conceptual presuppositions, which underlie the article's
concrete historical analysis, deserve some serious
reconsideration.

Economists and social scientists have traditionally divided
organizations into "markets" and "hierarchies." Both
coordinate multiple players, but in different ways. Markets
are based on decentralized exchanges that lead to
coordination by "feedback" from past transactions. (People
raise or lower their prices based on how much demand there
has been for what they are selling, leading in theory to the
production of the right amount of different kinds of stuff.)
Hierarchies -- armies and corporations, for example -- are
based on a centralized control structure that plans
coordinated activity and then commands subordinates to
implement their assigned pieces of it.

More recently, some interpreters have pointed out that there
is a third form, which they have dubbed "networks." Networks
coordinate by means of the sharing of information and
voluntary mutual adjustment among participants. They are
different from markets because their planning is proactive
and based on knowledge of other participants' intentions and
capabilities, rather than on feedback from past
transactions. They are different from hierarchies because
their decision-making is decentralized and voluntary rather
than centralized and authoritative.

How do the historical experiences of the civil rights
movement analyzed in "small change" look in the light of
such a clarified set of categories? There has been a vast
amount of historical research on the history of the civil
rights movement over the past few years. Visible actions
like marches, sit-ins, and bus boycotts rested on a deep
foundation of culture, social linkages, and accumulated
experience of struggle in Black communities in the South.
These connections, stretching over generations and diverse
spheres of life, were the mulch from which the civil rights
movement emerged -- or, perhaps more aptly, became visible
to others on the outside. These linkages can be
appropriately described as local community networks -- means
of coordinating action based in information sharing rather
than on either on a market or a command hierarchy.

Far from being able to command the action of these local
networks, national civil rights leaders and organizations
were largely dependent on them. In general, local leaders
made the decision of whether, for example, to bring Martin
Luther King, Jr. and the Southern Christian Leadership
Council (SCLC) into town, and they were generally able to
veto strategic decisions they did not agree with. They used
the national leadership and organizations for their own
purposes at least as much as the other way around. This
picture represents anything but a hierarchy in which
national leaders and organizations (or even local ones) were
able to command participation the way it is done in an army,
a corporation, or a similar "hierarchical organization."

Examining the Greensboro, N.C. lunch counter sit-in that
touched off the sit-down wave of 1960, "Small Change" takes
the personal "strong ties" among the initial Greensboro sit-
downers as the key to their participation. Two were
roommates and all had gone to the same high school, smuggled
beer into their dorm room, remembered the murder of Emmett
Till, the Montgomery bus boycott, and Little Rock. They
discussed the idea of a Woolworth sit-in for a month. They
were a "product" of the NAACP Youth Council (although "small
change" doesn't even mention whether that organization
played a role in the sit-in, let alone organized it.) They
had close ties with the head of the local NAACP chapter.
They had been briefed on previous sit-ins and attended
"movement meetings in activist churches."

What social relations could be less hierarchical than this
description? What could better fit the image of the dense
social networks of a community in struggle? Would the
results have been the same or better had an official of a
civil rights organization come into town and tried to
command those four students to go to Woolworth's and sit in?

"Small Change" similarly argues that such "strong ties" made
the difference between volunteers who did and did not stay
with the Mississippi Freedom Summer. The volunteers who
stayed with Mississippi Freedom Summer "were far more likely
than dropouts to have "close friends who were also going to
Mississippi."

Such personal connections are undoubtedly important, but
they are hardly the same thing as a hierarchy. The view that
such strong ties contribute to the emergence of deep
commitment is surely not the same as the claim that
hierarchy is necessary to produce such commitment.

"Small Change" goes on to describe pre-Greensboro sit-ins
that were formally organized by civil rights organizations
and maintains that this argues against a "network"
interpretation of the sit-down movement.  But it doesn't
raise the question of why these more formally organized sit-
downs didn't spread and become a movement in the way that
the Greensboro sit-in -- initiated by four high school
freshmen who apparently were not even members of any
organization at the time -- did.

"Small Change" describes the civil rights movement as "like
a military campaign" that was "mounted with precision and
discipline." Anybody who participated or has reviewed recent
research on its history will likely find this description
unfamiliar to say the least.  Some of the SNCC kids from the
Albany, Georgia campaign were even heard to say (perhaps
over-deprecating their own strategic acumen) that they had
no idea what they were doing. They just kept jumping around
until they landed on someone's toes and they hollered and
that's how the Albany kids found out who was really opposing
them.

"Small Change" points out that "The NAACP was a centralized
organization." True enough. But the civil rights movement of
the 1950s and 60s came about explicitly as a break with the
policies and domination of the NAACP, an attempt to break
out from its hegemony. And the NAACP had a very ambiguous
relationship, to say the least, to the direct action civil
rights movement.

In the SCLC "Martin Luther King, Jr., was the unquestioned
authority." Really? Nobody challenged the fact that he was
the leader, but the massively researched biographies of King
show that he was being challenged all the time on strategy
and policy both by his lieutenants and by the local
leadership of the movements he was brought in to "lead."
Michael Honey's magnificent book "Going Down Jericho Road:
The Memphis Strike, Martin Luther King's Last Campaign"
makes clear just how much authority King exercised over
local leaders and other "followers" (authority: none;
influence -- even that was pretty marginal a lot of the
time).

According to "Small Change," the "black church" was a
hierarchical organization in which the minister "usually
exercised ultimate authority over the congregation." But
there were scores of different black churches in each city.
In any one, the minister might be able to exercise authority
(though if parishioners didn't like what the minister did
they could and did switch to other churches). But the idea
that these churches collectively represented a unity with a
single authority is doubtful. Certainly it does not assort
well with historical research portraying the difficulties
Martin Luther King, Jr. had holding together the different
Montgomery churches during the bus boycott. Crucially, did
black ministers have enough authority to order their
parishioners to go to jail? Or did the commitment of
movement participants come from something other than a
command hierarchy?

The idea that the civil rights movement as a whole expressed
some kind of unity of command is also dubious. The SCLC was
formed because King was unable to win the black Baptist
denominations to support his vision. SNCC kids derisively
referred to Dr. King as "de Laud." The counter-examples
could go on and on.

The capabilities "Small Change" attributes to hierarchies
sometimes reach the level of the awesome. It maintains, for
example that networks are unlike hierarchies in that they
are "prone to conflict and error." Hierarchies are not
"prone to conflict and error?"

"Small Change" points out that digital communication would
have been of no use in Montgomery, Alabama, "a town where
ninety-eight per cent of the black community could be
reached every Sunday morning at church." But does that mean
that committed social activism is simply impossible among
people who do not have that kind of pre-existing face-to-
face connection? If so, there must be no examples in which
powerful, committed social movements have developed among
people who don't see each other every weekend in church.

This brings us back to the role of social media. Gladwell is
surely right when he says social media "are not a natural
enemy of the status quo." But that is only the beginning of
the discussion. The pertinent question is whether social
media can contribute to the process of forming social
movements and effective social action, not whether social
media can substitute for that process. (A telephone system
is not a PTA, but it can sure as heck be useful for getting
a few hundred people out to confront the school board or
vote in the school board election.)

The evidence here is pretty clear. Social networking
websites can play and are playing an important role in
finding and connecting people who are beginning to think and
feel similar things.They can help participants deepen their
understanding and form common perspectives. They can help
inform those who use them of possible courses of action.

This doesn't in itself substitute for many of the other
things movements need, and need to do. It does not in itself
create the kinds of "strong ties" that help give a movement
strength, although it may help people find others with whom
they want to develop strong ties. (Compare computer-
initiated dating, which in itself only connects potential
partners but in fact has connected many people who thereupon
partnered and married.)

Beyond group formation is the question of power. As Gladwell
indicates, ten thousand people sending each other tweets
doth not a revolution make, or even major social change.
Whatever else, significant social change requires, as Gandhi
put it, "noncooperation" with the status quo and a "matching
of forces" with those who would maintain it. Social
networking cannot in itself provide either of these. But it
can be a powerful tool for making such expressions of power
possible.

This is not the first time that the relation between social
movements and new forms of communication has been
considered. A once-influential study published in 1847
observed that workers were beginning to form "combinations";
to "club together in order to keep up the rate of wages";
and to found "permanent associations" to make provision
beforehand for occasional revolts. The consequence was an
"expanding union of the workers."

This union is helped on by the improved means of
communication that are created by Modern Industry, and that
place the workers of different localities in contact with
one another. It was just this contact that was needed to
centralize the numerous local struggles, all of the same
character, into one national struggle between classes.

Maybe the role of telegraph and newspapers a century and
two-thirds ago is irrelevant to the role of social
networking media today. But maybe not.

[Brendan Smith and Jeremy Brecher are the editors, with Jill
Cutler, of In the Name of Democracy, American War Crimes in
Iraq and Beyond (Metropolitan, 2005). Brecher, a historian
who has authored more than a dozen books including Strike!,
writes for the Nation magazine among other publications. For
his documentary film work he has received five regional Emmy
Awards. Legal scholar Brendan Smith ([log in to unmask]), a
former senior congressional aide specializing in defense and
human rights policy, is coauthor of Globalization from
Below, and has written for the Los Angeles Times, The
Nation, and the Baltimore Sun.]

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